Privacy Policy

Your privacy is important to us. This policy explains how Shiba Promo collects, uses, and protects your information.

Last updated: December 2024

Information We Collect

We collect information to provide better services to our promotional product clients.

Personal Information

  • Contact details (name, email, phone number, company name)
  • Business information and promotional product requirements
  • Billing and shipping addresses for order processing

Usage Information

  • Website interaction data and browsing patterns
  • Product preferences and customization requests
  • Communication history and customer service interactions

How We Use Your Data

Your information helps us deliver customized promotional product solutions.

Service Delivery

  • • Process and fulfill promotional product orders
  • • Provide custom design and branding services
  • • Manage shipping and logistics coordination

Communication

  • • Send order updates and delivery notifications
  • • Provide customer support and assistance
  • • Share relevant product catalogs and promotions

Business Improvement

  • • Analyze market trends and customer preferences
  • • Improve our product offerings and services
  • • Develop new promotional product categories

Legal Compliance

  • • Meet regulatory and legal requirements
  • • Maintain accurate business records
  • • Protect against fraud and security threats

Data Sharing & Third Parties

We only share your information when necessary to provide our services.

We Share Information With:

Manufacturing Partners: To produce your custom promotional products
Shipping Companies: To deliver products to your specified locations
Payment Processors: To handle secure payment transactions
We Never:

Sell your personal information to third parties or use it for purposes unrelated to providing promotional product services.

Data Security

We implement industry-standard security measures to protect your information.

Encryption

All data transmission is encrypted using SSL/TLS protocols

Access Control

Strict access controls limit who can view your information

Regular Audits

We conduct regular security audits and assessments

Your Privacy Rights

You have control over your personal information and how we use it.

Access Your Data

Request a copy of all personal information we have about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal information (subject to legal requirements)

Opt-Out of Communications

Unsubscribe from marketing emails and promotional communications

Questions About Privacy?

We're here to help. Contact our privacy team for any questions or concerns.

Email Us

Send us your privacy questions

privacy@shibapromo.com

Call Us

Speak with our privacy team

+1 (628) PRIVACY

This privacy policy is effective as of December 2024 and may be updated periodically to reflect changes in our practices.