Terms of Service

By accessing and using Shiba Promo's services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use our promotional products and services.

Shiba Promo provides comprehensive promotional product solutions including but not limited to:

We specialize in custom solutions tailored to meet specific project requirements and brand guidelines.

All orders must be submitted through our official channels with complete specifications including:

• •Product specifications and quantities
• •Customization requirements and artwork
• •Delivery timeline and shipping address
• •Budget parameters and payment terms

Payment terms vary based on order value and customer relationship:

All payments must be made in the agreed currency. Late payment fees may apply for overdue accounts.

Our design team provides comprehensive customization services with the following guidelines:

Delivery timelines are estimates based on product complexity and current production capacity:

Shipping costs and insurance are additional unless otherwise specified. Risk of loss transfers to buyer upon delivery to carrier.

We maintain strict quality control standards throughout our production process:

• •Pre-production samples available upon request
• •Quality inspection at multiple production stages
• •Defective items will be replaced at no additional cost
• •Claims must be reported within 7 days of delivery

Shiba Promo's liability is limited to the value of the products supplied. We are not liable for:

• •Indirect, consequential, or special damages
• •Loss of profits or business opportunities
• •Delays caused by factors beyond our control
• •Client-provided artwork copyright issues